Practical exercises and hands-on tools to bring to life the timeless advice found in the authors best-selling book,The Five Dysfunctions of a Team

In the years following the publication of Patrick Lencioni's best seller,The Five Dysfunctions of a Team, fans have been clamoring for more information on how to implement the ideas outlined in the book.

InOvercoming the Five Dysfunctions of a Team, Lencioni offers specific, practical guidance for overcoming the five dysfunctions, using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team?

Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

Why a Field Guide? xiii

Section One: Getting Clear on the Concept 1

The Case for Teamwork 3

A Quick Overview of the Model 7

Two Important Questions 9

Section Two: Overcoming the Five Dysfunctions of a Team 11

Overcoming Dysfunction #1: Building Trust 13

Overcoming Dysfunction #2: Mastering Conflict 37

Overcoming Dysfunction #3: Achieving Commitment 51

Overcoming Dysfunction #4: Embracing Accountability 61

Overcoming Dysfunction #5: Focusing on Results 69

Section Three: Answering Questions and Anticipating Problems 81

Common Questions 83

Objections from Participants 89

Obstacles to Avoid 93

Section Four: Building the Team 101

Team-Building Road Map 103

The Initial Off-Site 107

Tools and Exercises in Detail 113

Glossary of Terms 143

Resources 149

Acknowledgments 153

About the Author 155