This successful textbook on the psychology of communication explains - here in English for the first time - how human communication works in a very understandable way. It begins with the explanation of central terms and the explanation of known communication models (e.g. the models according to Schulz von Thun, Watzlawick, Hargie and colleagues), then describes means of non-verbal and verbal communication and ends with a clear and structured summary of communication forms. Concrete fields of application, stumbling blocks (e.g. intercultural differences in communication), practical examples and digressions in the book round off what has been read and consolidate what has been learned. In addition, free learning materials are available on the Internet with which readers can test their knowledge acquisition.

Dr. Jessica Röhner, is a post-doctoral research associate at the Department of Psychology, University of Bamberg, Germany. She studies faking behavior, the validity of indirect and direct assessment procedures, and diffusion model analyses. She has a Ph.D. (with a minor in philosophy) from Technical University of Chemnitz. In 2015 she was awarded the Hogrefe-Poster-Award on Psychological Assessment. Dr. Röhner is the author or coauthor of 7 monographs, 19 book chapters or encyclopaedia entries, and 10 papers in refereed scientific journals.Prof Astrid Schütz, is a professor at the Department of Psychology, University of Bamberg, Germany, where she leads the Personality Psychology and Assessment research group as well as the Competence Center for Applied Personnel Psychology. She studies the impact of personality and situational factors on social behavior. She is interested in how individual views and situational constraints shape social interaction - and how social interactions in turn affect well-being and effectiveness. She has developed qualitative and quantitative tools to measure self-concept, (implicit) attitudes, and interactive behavior. In using laboratory research as well as naturalistic studies she aims at better understanding the interplay of self-views and self-presentation with well-being and performance. She is also the Universitys officer for gender fairness and served as the Universitys Vice President (in the field of research and academic careers) from 2012 to 2015. She has been a professor of psychology at Chemnitz University of Technology from 1999-2011 and a visiting scholar at the University of Virginia, Case Western Reserve University, Universidad de Huelva, and the University of Southampton before she joined the University of Bamberg in 2011. Her current research interests includes personality differences and self-presentation as well as social interaction in face-to-face and virtual environments. Prof. Schütz authored or co-authored 14 books and 3 psychometric tests, co-edited 6 books or journal volumes, and authored or co-authored over 100 book chapters or encyclopedia entries. She has over 110 papers in refereed journals and over 160 conference presentations Her publications received over 7200 citations (h-index 41 in google scholar). She is associate editor of the Journal of Individual Differences and Frontiers in Psychology and member of the editorial board of Self and Identity. She has received funding for more than 10 research projects and has been awarded a Feodor Lynen Fellowship from the Alexander von Humboldt-Foundation. She is a fellow of the American Psychological Society and the Society of Experimental Social Psychology and has served as member of the Task force on European Research Funding of the German Rectors Conference.